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The government appears to have fixed an issue with the online passport application system

In December last year, Interior Minister Kazembe Kazembe announced that the ministry was working on an online passport application platform. At the time, the system was still in its infancy, but the main motivation behind its creation was to provide a digital channel for Zimbabweans to request their key travel document without having to queue at the office of the registrar.

“We are in the process of developing an integrated information and communication technology (ICT) solution that will not only bring these physical structures to your doorstep, but bring the real service to homes via online services. Ideally, the entire passport application process should be done within the confines of our homes. “

Kazembe Kazembe Minister of the Interior

There has been an update to the online passport application system according to a report from The Herald. The platform will not only allow individuals to apply for a passport online, but will also allow them to make an appointment at the registrar’s office to reduce congestion.

So what problem has the government solved?

When the online passport system was announced, there was little discussion of how applicants could obtain passports without going to the registrar’s office.

The logistical element was one of the main criticisms of the December announcement of last year. And it looks like the government has solved that problem because, according to the same Herald report, individuals will now be able to pick up their passports at the nearest post office.

This is good for two reasons. The first is that you will not have to travel to town to collect your document. Transportation, whether personal or public, is a nightmare due to the cost of fuel as well as the inconsistent and unreliable public transport system.

The second reason is that it gives ZimPost much needed business. I should point out at this point that charges have not been announced for this service or if it has a charge at all. However, even though there is a fee, in my opinion it is a better option compared to the money and time lost in getting to the registrar’s office.

But there are still problems, present, potential and lasting

As with anything for which government is solely responsible, history is the best guardian of the potential outcome of the enterprise. An ongoing problem with government sites is that they tend to get overwhelmed easily.

We saw it earlier this year when the ZIMRA website was unable to process ITF263 or clearance certificates. Now, this does not mean that the system is created by the same people responsible for the ZIMRA portal. However, we have seen little of the name of an entrepreneur or company that has won a tender to use their track record. (if only) to inspire some hope.

The current problem that the registrar’s office has had with passports is related to a backlog. At present, 250,000 passports have not yet been issued (dating from 2016/2017) which is a drop from the 400,000 who were there at the start of the year.

Even with an online passport application system, the backlog problem could be an issue that could plague the Registrar’s office for some time. Saying that Minister Kazembe said the purse strings have been loosened for Fedilty printers to procure a much needed equipment upgrade.

“The first solution proposed by the government is to purchase additional machines to increase capacity to meet demand. This was approved by the Cabinet and the Treasury released funds for the purchase of the machines. “

Either way, the proof of that is of course in eradicating the backlog and until we see it, well …

Finally, there was no launch date for the platform. So here is…

Oh… I almost forgot, data is expensive

For this online passport application system to have any real value, it must be free. The government must zero-rate the site if it benefits all Zimbabweans.

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The government will apply for a passport online

The GOVERNMENT is working on the introduction of an online passport application service with the aim of tackling the corruption that is currently shaking the application process.

Interior Minister Kazembe Kazembe said last week at the official opening of Zimbabwe’s first district passport office at Chitungwiza municipality headquarters.

“We are in the process of delivering an integrated information and communication technology (ICT) solution that will not only bring these physical structures to your doorstep, but bring the real service to homes via online services,” said Kazembe.

“Ideally, the entire passport application process should be done within the confines of our homes.

“You see these people clapping – they cry. People get ripped off at passport offices. Corruption must stop. When people come to our offices, please serve them with the dignity they deserve. Two or three should be arrested to lead by example, ”he said.

Passport applicants, who spoke to NewsDay, lamented corruption at passport offices and expressed hope that the newly opened office would operate transparently.

“Surely the corruption in passport offices should stop. You are sleeping in a queue at the offices and when the authorities come in the morning you will be surprised that you are number 130. People are asked to pay bribes of US $ 20 to join or avoid the queue. waiting. We pray that the Makombe office system does not repeat itself in the new passport offices in Chitungwiza. The authorities should be vigilant, ”said Phyllis Vambe.

Loveness Mugadza, a resident of Chitungwiza in South Africa, who returned to renew her passport, said: “I came home with my US $ 318. It was not easy to raise this money. I can’t just give away my hard earned money. Outside they charge US $ 20 and inside they also charge US $ 100 for us to be served. It should end. “

Kazembe told participants that the decentralization of the civil status department to the districts was aimed at decongesting the provincial offices.

“Since the passport application facility was limited to 10 provincial offices, this caused congestion. In response, my ministry, through the Vital Statistics Department, has taken a deliberate stance to improve service delivery through the integration of decentralized systems and infrastructure development. The decentralization of passport services to Chitungwiza is the department’s third 100-day project.

“The ministry remains committed to further decentralizing passport services and streamlining passport issuance procedures. In my opinion, this will remove the physical human interface. People have the problem that every time they meet they want to bribe someone. With this online solution that my ministry is working on, that will be a thing of the past.

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Govt Mulls presents the online passport application – Pindula News

The Zimbabwean government is set to introduce an online passport application system as a way to fight corruption at the Registrar General’s office.

The plan was revealed by Home Secretary Kazembe Kazembe during the official opening of Zimbabwe’s first District Passport Office at Chitungwiza Municipality Headquarters. He said:

We are developing an integrated information and communication technology (ICT) solution that will not only bring these physical structures to your doorstep, but bring the real service to homes via online services.

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Ideally, the entire passport application process should be done within the confines of our homes.

You see these people clapping – they cry. People get ripped off at passport offices. Corruption must stop. When people come to our offices, please serve them with the dignity they deserve. Two or three should be stopped to lead by example.

Passport applicants who spoke to NewsDay spoke out against corruption at passport offices and expressed hope that the newly opened office would operate transparently.

Passport applicant Phyllis Vambe said it was painful for someone to queue in the offices and when the authorities come in the morning “you will be surprised to be number 130”.

Vambe claimed that some passport applicants are asked to pay US $ 20 bribes to join or avoid the queue.

These sentiments were echoed by South Africa-based Chitungwiza resident Loveness Mugadza, who said that in addition to the official fee of $ 318, officials outside the premises demand $ 20 and that at the inside, passport applicants are asked to pay an additional USD 100 to be served. .

Last year, an official at the passport office told reporters they could help passport applicants get the travel document as quickly as possible as long as they had the money.

Zimbabwe has a huge passport backlog due to a severe shortage of machinery and consumables.

More: NewsDay

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How to complete your online passport application form?

The passport is an invaluable document for all Indians to confirm their legal citizenship and national identity. It is also an essential document without which you cannot travel outside the country.

Passport contains all the essential details relating to his personal information. Besides, it serves as necessary document for proof of identity and address anywhere in India and abroad. However, obtaining a passport from PSK (Passport Seva Kendra) and the government-owned website is a long and tedious process.

Thus, we have greatly facilitated the processing of your online passport application. All you need to do is complete your online passport form on our portal, and we’ll take care of the rest.

How to apply for Indian passport online?

You need to take the following five steps to get your passport taken home. However, please verify all entries before finally hitting the submit button. Please keep all necessary documents in front of your table while you complete the form.

Top 4 Hassle-Free Steps to Getting a Passport at Home

Specify your form: The very first step is to log into Portal Passport India. Now you have to opt for ‘New Application’ form for passport renewal or new issue. You can also use the “Reissue Request” form to revalidate your expired or lost passport.

Make a payment: Once you have successfully completed the form with exact details supported by documentary evidence, then you need to pay the required application fees and processing fees online.

The payment option will be available in several options. Choose the best payment method and go to the next steps.

Application process: We will now process your request for further action. Soon we will inform you of the mandatory appointment procedure for the passport.

We will personally arrange a hassle-free meeting between you and a passport officer for document verification. The officer will review your request once again for final approval.

Get your passport at home: Once the officer is fully satisfied with your documents and your application, your passport application process will move to its final step.

Wait a few days and soon you will receive your passport. That’s it.

Thus, the passport application process is simple and easy. You simply entrust your responsibility to a dedicated service provider, and they will guide you step by step.

The conclusion

Passport Online app helps you to avoid the erratic rush on various PSK (Passport Seva Kendras) and also the nagging server issues on the government website.

We speed up your application process to save you time, manpower and unnecessary expense. If you need assistance, please feel free to contact us on weekdays by email or phone.

We will be happy to answer your questions and successfully process your online application to get you a passport as soon as possible. Just follow the four step guide mentioned above and get your passport home quickly without any hassle, confusion or hassle.

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Online passport application improves efficiency

Ms. Jennifer Namusisi, a resident of Kyengera in Wakiso District, applied for a passport to travel to the United Arab Emirates (UAE) as a domestic worker on January 2. On January 30, she was at the Citizenship and Immigration Control Branch to receive her passport.

“I applied for a passport with 15 other people on January 2, my colleagues got their passports on January 7. I never got mine because the officers wanted to talk to my father,” Ms. Namusisi said after speaking. signed his East African passport.

Ms Sarah Apako, a former social science student at Makerere University, applied for a passport in mid-January and received it two weeks later.

Before the government introduced the online application, Ugandans suffered delays and others lost money to crooks and dealers who had turned the premises of the Ministry of Home Affairs into a hunting ground .

On December 9 of last year, the government introduced the online passport application system. The system schedules passport applicants between 8 a.m. and 10 a.m., 10 a.m. and 1 p.m. and the last session takes place from 1 p.m. to 4 p.m.

“We are pleased that more people are adopting the online passport application system. Under this system, management can issue between 1,000 and 1,200 passports every day, ”said Director of Citizenship and Immigration Control Major General Apollo Kasiita – Gowa of the new system. two weeks ago.


“There is no reason for members of the public to pay brokers, agents or pay anything under the agents table to get a passport. If it is an emergency, I can issue a passport within an hour, ”added Major-General Kasiita-Gowa.

Assistant Passport Control Officer Simon Mundeyi gave the Daily Monitor a guided tour of the new spacious facility where by appointment applicants sit while awaiting interviews.

“When someone says we have a backlog of 50,000 applications, I don’t understand. As you can see the officers are sitting without work, ”Mundeyi said, pointing to the immigration officers sitting inside the booths.

“Instead of resorting to blackmail, labor exporting companies should make appointments and stick to them,” Mundeyi said, reacting to claims made by some external labor recruitment companies, according to Mr. which management frustrated the external workforce.

He urged labor companies with emergency cases to pay and book as express cases. Express cases do not require an appointment for an interview and their passports are ready in a day or two. Other requests take two to three business days to be processed.

“Right now, applicants can even pay via mobile money,” Mundeyi said of the new system.
Sources within some outside labor recruiting companies accused the Directorate of Citizenship and Immigration Control and Interpol of ineffectiveness and frustrating their efforts to find employment for the grand army of young people. unemployed.

According to some companies, their systems are cluttered with a backlog of more than 50,000 new applicants. “It takes Interpol seven weeks to process a case, compared to two weeks for their Kenyan counterparts,” a source recently told the Daily Monitor.

Interpol director AIGP Moses Balimwoyo recently told the Daily Monitor that labor exporting companies are trying to fight the Automatic Finger Printing System (AFIS) which has cut out middlemen.

The AFIS system is used to capture the fingerprints which are then transmitted to the Directorate of Forensic Pathology in Naguru for analysis and return.

He said the only problem was preventing forensic scientists from visiting labor-exporting companies to take fingerprints. He said the method of work was causing losses to the government.

Mr Balimwoyo has vowed not to bow to pressure from certain external labor recruitment companies seeking to bypass Interpol’s verification system.
He advised companies that need special attention to request appointments so that they can be dealt with immediately.

He said management was investigating some outside labor export companies for charging between Shs 150,000-300,000 instead of Shs79,000 for certificates of good conduct.

The deadline at Interpol is seven days for nationals and 14 days for foreigners after consultation with their government of origin.
Currently, Interpol issues between 250 and 400 certificates of good conduct every day.

Old way

Before the new system. Prior to the introduction of the online passport application system, applicants chose the Interior Ministry forms, filled them out and had them approved by LC I, LC II, GISO and RDC. When submitting the forms, officers would ask them to check in three weeks, a process that would go on and on.

The candidates would make 150,000 Shs for the normal treatment and 300,000 Shs for the express. However, with the introduction of the online system,
applicants pay Shs 250,000 for normal treatment or Shs 400,000 for express treatment.

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Tanzania Online Passport Application Form 2020 ▷

A passport application form is one of the mandatory documents that you need when you want a passport to travel abroad. Previously, every Tanzanian had to go to the nearest Tanzanian immigration office or embassy to obtain this important document. The process has gone digital and you can apply for your Tanzanian passport online without any hassle.

Image:, @uhamiajitanzania
Source: UGC

If you are a Tanzanian citizen and need to travel abroad, you must obtain a Tanzanian passport. In recent years, the Immigration Office has introduced reforms in passport applications to keep up with online market trends. The reforms removed the need for Tanzanians to visit immigration offices when applying for a passport. Instead, they can access this service online from the comfort of their home or office.

What does it take to acquire a passport?

If you are planning to apply for a Tanzanian passport, you must provide specific documents when submitting your application to immigration offices or online. These documents include:

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  • The original birth certificate
  • The birth certificate of one of your parents, or in case of unavailability of the birth certificate; you can provide an affidavit that confirms its existence
  • A national identity card
  • If you had previously applied for a passport, you will need to submit the original and copies of the old passports.
  • Proof of local government residency
  • A passport sized photo, but if you are applying online it must be scanned.
  • Receipt of administrative fees
  • You must also provide a document indicating the purpose of your trip. For example, if you opt for sponsorship; you must provide a document to prove your sponsorship
  • Cover letter from employer
  • You must submit an application letter stating the reasons for filing a new passport.
  • If you have not yet reached the age of 18, you must submit the written consent of your guardian or parent. The consent grants minors permission to travel outside of Tanzania.

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Tanzania Immigration passport application, contacts, forms

Before starting the online application, make sure that all these documents are scanned as you will need to upload them.

How to get a passport application?

To get a passport, you need to go to an immigration agency in Tanzania or an office in Uhamiaji in Tanzania, where you will be offered a passport application form. If you are not a resident of Tanzania, you can access the service at the Tanzanian Embassy. Remember to take all the necessary documents with you when you go to the immigration office to submit your application in order to avoid the inconvenience. Here are the steps to follow:

  • Go to the immigration headquarters nearby and ask for the passport application form.
  • Once you have received the application form, fill it out and make sure you provide the correct and correct information.
  • Pay the application fee (fees vary depending on the type of passport you are applying for)
  • Make sure to attach all the necessary documents and proceed to submit your application form.
  • After submitting the application, the immigration officer will review the documents and submit them for processing.
  • Your biometric data will be collected.
  • The immigration officer will issue you with a transcript showing the date you collect your passport. You will then return to the same agency on the date indicated on your transcript to collect your passport.

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Tanzania online passport application form

Passport application form
Image:, @uhamiajitanzania
Source: UGC

Did you know that you can access the Tanzanian passport application form online? The issuance of online passport application forms is a measure taken by the Immigration Department to reduce congestion in its offices. So many applicants are forced to queue to collect the forms, which makes them uncomfortable. The Tanzania Immigration online application can be completed with a few simple steps as follows:

  • Go to the Tanzanian Immigration Online Site and Open it
  • Click on “e-service” in the menu bar. Scroll down the menu, then click on “Passport Application Form”.
  • For a new passport request, click on the “New request” tab
  • Fill out the form with the basic information beforehand, including the type of application, your mobile phone number, your place of residence and the region you will be visiting.
  • Tap on the “Start Application” tab to begin your application process
  • Print the indicated reference request number and keep it for later
  • Fill out the form with precise details
  • Make sure to attach all essential documents
  • Go through the app and make sure the details you provided are correct
  • Pay the administrative fees and keep a receipt
  • Submit the completed form. Check your email for notification on receipt of the request.

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How long does it take to get a passport?

How long will you wait before collecting the passport from the Uhamiaji offices? The waiting time varies depending on several factors. For example, if there are a lot of people who have applied for a passport, it means that the department is processing a high volume of applications. Therefore, you need to have a little patience. It also depends on whether you are submitting a new application, replacement, renewal, etc.

It is important to note that if there is no problem with your request, the waiting period is two weeks. If you are applying for the passport online, use passport tracking to confirm the status of your application and know when your passport is ready for collection.

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Tanzania Passport Application Fee

The fees paid when applying for a Tanzanian passport are as follows:

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  • Ordinary electronic passport – 130,000 TZS
  • Emergency Travel Passport – 20,000 TZS
  • Electronic visa fee – 130,000 TZS
  • Travel document to Geneva – 20,000 TZS
  • Diplomatic electronic passport – 130,000
  • General convention travel document – 20,000 TZS

Electronic passport in Tanzania

Passport application form
Image:, @uhamiajitanzania
Source: UGC

The electronic passport is a traditional passport with an electronic chip containing the identity information of a person. Tanzanian citizens are advised to apply for ePassport as the current machine readable passport expired on January 31, 2020. Here is a step by step procedure on How to apply for Tanzania ePassport:

  • Visit the Tanzanian Immigration webpage and click ‘start’ to complete the new application form
  • Click on “Continue” and fill in the required information
  • Write down the request number somewhere as you will need it later
  • Provide information about your old passport
  • Attach the necessary documents to the form
  • Make sure to check if the information is correct and click “accept”.
  • Make the payment fee of 150,000 TZS after receiving a control number. Make sure you make the payment on time before the control number expires. Failure to do so will mean repeating the process from the beginning.
  • When you are done, download and print the application form and submit it to the nearby Uhamiaji Tanzania office.

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If you have ever dreamed of traveling abroad, you should not panic at the thought of applying for a passport. A few years ago, Tanzanians had no choice but to queue at the Uhamiaji office to get a passport application form. Nowadays, the form is available online on the Tanzania Immigration website.

DISCLAIMER: The information in this article is not intended or implied to be a substitute for professional advice on passport application. All content, including text, graphics, images and information contained or available on this page, is for general information purposes only.

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READ ALSO: Tanzania Immigration passport application, contacts, forms

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