Government warns travelers against online passport application services


A Winnipeg woman wants to warn others after donating hundreds of dollars to an online service offering to help her with her passport application.

Companies have created online offerings to make the process easier, but the Government of Canada advises people to find out about the services and fees involved.

The renewal process involves filling out forms and then going to the passport office or Canada Post to mail them.

Citizenship and Immigration Canada told CTV News that it is not associated with any third-party websites offering passport support.

He also notes that passport forms are free, and questions about applications can also be answered for free.

Winnipegger Donna Plant didn’t know until she paid an online business $ 500 to help her renew her passport.

“The amount of money required seemed to be a bit high for a passport,” Plant said. “But I thought, well, I guess it’s like that now.

Citizenship and Immigration Canada provides a list of travel advice:

– No person, group or third party website can expedite the processing of their passport or travel document application. Only Passport service points are authorized to collect processing fees for passports and travel documents. Service locations include regional passport offices, Service Canada centers offering passport services, some Canada Post outlets, and Government of Canada offices abroad.

– Fees are regulated under the User Fees Act.

– Travelers can communicate free of charge with CIC for any questions relating to their passport application.

– The Passport program will never ask applicants to disclose the card security code on the back of their credit card when paying passport fees.

– Passport and travel document application forms are available free of charge.

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